User Research
Nice to meet you!
My name is Zach and I’m a UX Researcher with a strength in conducting user research to inform design decisions. I was introduced to design thinking early on in college and was so fascinated by the process that I cofounded a consulting agency to apply it. Now I work with private companies as well as local governments to address their UX challenges. View my resume.
Notable Work Outcomes
Led research that resulted in 50+ new roadmap projects
Conducted a total of 400+ in-depth interviews
Increased onboarding conversion by 2.3X
Dovetail
Figma
Miro
Optimal Workshop
Sprig
Mixpanel
Notion
Tools
Skills
Workshop Facilitation
Employing in-depth interviews, contextual inquiries, surveys, and usability tests to understand users’ pain points, user behaviors, and identify improvement areas.
Market Research
Employing competitive and feature analysis to help teams understand what competitors are offering and gain design inspiration.
Facilitating design thinking workshops to help teams frame problems, ideate solutions. and converge on an idea to test.
Besides UX …
I’ve been teaching chess for 5 years.
I’ve been playing soccer since I was 4 years old.
UserTesting
Qualtrics
Snowflake
Salesforce
Dscout
Heap
I’m an avid reader.